For the third year in a row, the Allegheny County Bar Association (ACBA) has given an exclusive endorsement to Plummer Slade, Inc. for IT solutions. Plummer Slade has provided technology support to ACBA members and affiliated law firms for over 26 years.
“It is an honor to be exclusively endorsed for IT solutions by the ACBA,” said Alicia Slade, President and CEO of Plummer Slade. “I would like to thank all of the attorneys and their staff who have used our services. I truly appreciate it and understand the amount of trust they put in me and my staff to take care of all of their technology needs.”
Conveniently located in downtown Pittsburgh’s Lawyer Building, the technicians and specialists at Plummer Slade are within minutes of many ACBA firms. Plummer Slade specializes in technical support for law firms, so the staff is well-versed in the technology needs of lawyers and professional service organizations.
Plummer Slade’s IT services are extensive, ranging from the installation and maintenance of hardware to the implementation and support of software. Plummer Slade has strategically partnered with ‘best in class manufacturers’ such as Microsoft, Hewlett-Packard, Symantec and more, allowing the company to provide more comprehensive technical support to the hundreds of firms that trust Plummer Slade with their computer networking.
Additionally, the staff is certified in leading software applications geared towards streamlining productivity in law offices and professional organizations. Plummer Slade implements and trains on Time Matters Practice Management Software, Billing Matters Software, Sage Timeslips Time Billing Software, Worldox Document Management Software, Intuit Quickbooks Small Business Accounting Software, DisplaySoft Real Estate Closing Software, and more.
Matthew Appleton has been an Applications and Desktop Support Specialist at Plummer Slade for over two years, and has been involved in over a hundred client-related projects.
“We don’t let anything slip through the cracks at Plummer Slade. We don’t just install computers. We install and support every component of a network and train clients on new systems and software to make sure the firm is as productive as it can possibly be,” said Appleton. “Because of that, we develop close relationships with our clients.”
In more recent years, Plummer Slade has added ‘Managed Services Provider’ to its repertoire.
“As a managed services provider, we are able to closely monitor our clients to ensure their networks are functioning properly,” said Slade. “It’s a very proactive approach to technology maintenance. My number one goal is to minimize business disruption for my clients, and remote monitoring allows me to do just that.”
Plummer Slade regularly hosts educational seminars for ACBA members on hot-button topics such as using iPads/tablets in law practices, cloud backups, document management, and more. To honor the ACBA’s endorsement, Plummer Slade has also offered to present such topics at law offices, in efforts to educate lawyers on technology best practices.
“The topic of compliancy is very prevalent these days,” said Slade. “I have spent much of 2014 talking to my clients about compliancy regulations like PCI, HIPAA, ALTA, etc. It is important for lawyers to keep their technology up-to-date for the sake of compliancy.”
Since the company’s inception in 1988, Plummer Slade has serviced both local and national firms that range in size from a single PC to a network made up of 200+ computers. The company’s years of experience and expanse of knowledge in both hardware and software, in combination with its concentration on legal technology, makes Plummer Slade an ideal candidate for ACBA’s exclusive endorsement for IT solutions.